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Suspending your profile is a great option if you might need your profile again in the future. Here’s how you do it: Log into your account via a computer and go ‘My account settings’ by clicking your profile picture at the top right of any Match page.

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Forget Password ? We will be happy to send you instructions on how to reset your password. Just use the box below to enter the email address associated with your account.

Jan 02, 2020 · I was a member a few years ago and met someone so I thought it was a good site. Anyway the relationship ended and my account profile was still open so I paid for 6 months and got access. Then two days later they blocked my account! I try to log in and it says There is a problem with your account. Please contact customer care at 1-800-92-MATCH.

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Please enter your login information below. We will then contact you with your new Login ID and Password.

We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I reactivate my account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people.